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Dynamics CRM Online : Server-side Email Config with Gmail

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Dear all,

I am trying to configure Server-side Email config with Gmail but I am unable to get it working.

I have a gmail account as xyz@gmail.com

I have done the following steps:

1. Created an Email Server Profile "GmailConfig" with the following config:

  • Server Type: Other (POP3/SMTP)
  • Incoming Mail Location: pop.gmail.com
  • Outgoing Mail Location: smtp.gmail.com
  • Authenticate using: Credentials Specified by a User or Queue
  • Use same settings for Outgoing: YES
  • Incoming Port: 995
  • Outgoing Port: 587

2. Created a mailbox

  • Email add: xyz@gmail.com
  • Allow to use credentials for Email: YES
  • User name: xyz@gmail.com
  • Password:  xxxxxxxx
  • Server Profile: GmailConfig
  • Incoming Email:  Server-Side Synchronisation or Email Router
  • Outgoing Email: Server-side Synchronisation or Email Router
  • Appointments, Contacts, and Tasks: None

3. Approve Email

4. Test & Enable Mailbox

  • Incoming Mail Success
  • Outgoing mail: Error

This mailbox is disabled for outgoing email processing. For more information, see the alerts.

I have already enable POP3 & IMAP on my gmail account.  I have also allow "Allow less secure apps:ON"

Can anyone help/guide me please.

Many thanks & regards

Vinay


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