Hello Experts,
I was trying to configure e-mail router on my location environment (working on domain administrator credentials :)) to connect to CRM 2015 Online server (TRIAL version).
Unfortunately during "Load data" process ("Users, Queues and Forward Mailboxes" tab in E-mail Router Configuration Manager) I'm still getting "Access is denied" error.
"CRM Server address" I'm using is: “https://disco.crm.dynamics.com/orgname” ("orgname" is 100% correct, I've also tried "DEV" instead of "DISCO" address option) and "Access credentials" specified are also correct (this is System Administrator user in my CRM organization).
I assume that the problem is somehow connected with user account, because when I’m trying to use some fake one (ex. "fakeuser@orgname.onmicrosoft.com") the error message is different ("GetAuthStateEx(), Request Status: ").
I was trying to use Fiddler to see problem source and I found that "Access denied" is return during accessing "https://disco.crm.dynamics.com/XrmServices/2011/Discovery.svc" URL.
Am I missing something? Should CRM account used by e-mail router have some additional permissions except "System administrator" role in CRM?
Any help will be really appreciated.
Kind regards,
Piotr