Using Server Side Sync on premise 2016 SP1.
When configuring a forward mailbox for incoming mail I get no errors in the log but no emails are created in CRM! The forward mailbox passes incoming test, the user mailbox passes outgoing (direct).
I am testing the forward mailbox functionality by forwarding (as attachment) an Outlook email to the forward email address. The mail (with attachment) is reaching this mailbox but not being picked up by CRM...
If I switch the user to direct incoming rather forwarded all is OK.
Maybe a simple setup error???
Thanks