Hi all,
Where can I find the privileges needed to perform the "Track in CRM" action within the Outlook client.
Every users with the Salesperson role that have limited permissions (they have only access to leads actually + some others usefull privileges to perform common tasks) cannot use the Track in CRM button.
The button is viewable by users but the following message appear once they click it :
The logged-on user does not have the appropriate security permissions to view these records or perform the specific action.
Thanks for your answers