Hi ,
We have a CRM 2013 system (with latest rollups) with IFD configured using ADFS 2.0. We are facing a strange issue while trying to configure the Outlook client. We are getting an "Authentication failed" exception. I have tried every possible solution available on forums, but non has fixed the issue. I am not sure of how to debug this issue. Need inputs.
Below is the last log entry from the Outlook Client Log file
13:37:47| Info| Difference (in minutes) between client time and actual time: 0.19269391166666713:37:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
13:37:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
13:37:47|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
13:37:47| Info| Attempting {0} ({1}) org service connection.| IFD, https
13:37:54| Info| Error connecting to URL: {0} Exception: {1}| https://<<URL commented>>:444/XRMServices/2011/Organization.svc, Microsoft.Crm.CrmException: Authentication failed
at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.SignIn(AuthUIMode uiMode, IClientOrganizationContext context, Control parentWindow, Boolean retryOnError)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)