Hi there,
I'm having a real problem trying to get CRM 2011 installed and operational. On a new machine, I've logged in as a Domain Admin and have run the installation wizard and pointed to a new SQL Server where there are no existing CRM databases. Essentially, I always get the same error of "Global catalog not found in forest". I've tried this both in the installation wizard as well as trying to create a new organisation via Deployment Manager. I've tried various ipconfig /flushdns and /registerdns but without any luck. The service accounts are domain accounts and I've been able to use SETSPN via command window (using Windows Server 2008 R2) and it is able to talk to AD to list any SPNs associated, so I know the server can definitely see the AD and also the installation wizard let me navigate the OUs to get to the place where security groups are meant to be. I've also checked to see if there is stale data in the AD.
As far as I can tell AD is OK and perfectly visible from the CRM installation server. Yet, this is the error that is reported every time:
17:25:22| Error| Installer Complete: OrganizationCreator - Error encountered
17:25:22| Error| Exception occured during Microsoft.Crm.Tools.Admin.OrganizationCreator: Action Microsoft.Crm.Tools.Admin.ProvisionBusinessAction failed.
InnerException:
Microsoft.Crm.CrmSecurityException: Could not find GUID for server ---> System.DirectoryServices.ActiveDirectory.ActiveDirectoryObjectNotFoundException: Global catalog not found in forest "mycompany.local".
at System.DirectoryServices.ActiveDirectory.GlobalCatalog.FindOneInternal(DirectoryContext context, String forestName, String siteName, LocatorOptions flag)
at Microsoft.Crm.SecurityUtils.GetGuidFromServerName(String serverName)
--- End of inner exception stack trace ---
Can anyone offer any suggestions as to how I can further troubleshoot this? Is there some sort of test I can run that represents what ProvisionBusinessAction is attempting to do?
Many thanks