I need to move our CRM 2011 on-premises to CRM Online. I got my customizations into CRM Online. My next task is to get the data there. Some are easy but I am not sure how to handle
1) Interconnected records. For instance a case is connected to an account, emails, products, etc. I figured I just will
a) export and then import leads first as accounts are connected to leads
b) export and then import emails and products
c) export and then import cases
However, how to I assure that all these records are still having the same connections (case 100 connected to email 501 and 502, etc)
2) Some records have files associated with them. The biggest one is emails that have attachments. How can I get these emails into CRM Online including attachments?