<p>Hy everyone.<br /><br /> I have one Client facing Issues with outlook CRM 2011, after configuration successfully CRM Signin page is appears in Outlook. We enable trace and Please find the below<br /><br
/>Can someone maybe take a look at this trace file and give me a hint what exactly is going on? Please help me on this.</p><p></p># CRM Tracing Version 1.1 Unmanaged<br /># LocalTime: 2015-04-09 12:54:16.296<br /># Categories:
*:Verbose<br /># Schedule: No registry key - using default value: Daily<br /># ComputerName: BRU-L-99604<br /># CRMVersion: 5.0.9690.2838<br />[2015-04-09 12:54:16.296] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform |User:
PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 19<br />[2015-04-09 12:54:16.341] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 23<br />[2015-04-09 12:54:16.341] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 50<br />[2015-04-09 12:54:16.346] Process:OUTLOOK |Thread:5836 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 19<br />[2015-04-09 12:54:16.346] Process:OUTLOOK |Thread:5836 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 23<br />[2015-04-09 12:54:16.346] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 57<br />[2015-04-09 12:54:16.351] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:16.356] Process:OUTLOOK
|Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File:
c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:16.356] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:16.381] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy:
'Initialize' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:16.381]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute
File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:16.381] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:16.491] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy:
'Network' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:16.491]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'CrmServer' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute
File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:16.491] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br /># CRM Tracing Version 1.1 Unmanaged<br /># LocalTime: 2015-04-09 12:54:16.545<br /># Categories: *:Verbose<br />#
Schedule: No registry key - using default value: Daily<br /># ComputerName: BRU-L-99604<br /># CRMVersion: 5.0.9690.2838<br />[2015-04-09 12:54:16.545] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level:
Error | CCrmServerState::IsServerAvailable File: c:\bt\42148\src\application\outlook\addin\crmserverstate.cpp Line: 43<br />>hr = 0x80004005<br />[2015-04-09 12:54:16.546] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User:
PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp
Line: 85<br />[2015-04-09 12:54:16.546] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Authentication' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}'
Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:16.547] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key
0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:16.550] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User:
PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\42148\src\application\outlook\addin\common.cpp Line: 67<br />>hr = 0x80004002<br />[2015-04-09 12:54:16.550] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser
|Level: Error | HrGetOutlookExplorer File: c:\bt\42148\src\application\outlook\addin\common.cpp Line: 149<br />>hr = 0x80004002<br />[2015-04-09 12:54:16.551] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser
|Level: Error | GetActiveExplorerHWnd File: c:\bt\42148\src\application\outlook\addin\common.cpp Line: 84<br />>hr = 0x80004002<br />[2015-04-09 12:54:20.531] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser
|Level: Info | Set global outlook application pointer Function: SetOutlookAppGlobal File: c:\bt\42148\src\application\outlook\addin\common.cpp Line: 121<br />[2015-04-09 12:54:20.609] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User:
PlatformUser |Level: Info | Event ExplorerEvents::Shutdown received. Function: CExplorerEventsRoot::Shutdown File: c:\bt\42148\src\application\outlook\addin\explorerevents.cpp Line: 77<br />[2015-04-09 12:54:20.609] Process:OUTLOOK |Thread:8088 |Category:
Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key BarGroupName failed Function: FReadWzRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 312<br />[2015-04-09 12:54:20.610] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key CommandBarName failed Function: FReadWzRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 312<br />[2015-04-09 12:54:20.690] Process:OUTLOOK
|Thread:1960 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 19<br />[2015-04-09 12:54:20.691] Process:OUTLOOK
|Thread:1960 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\42148\src\application\outlook\addin\ComSupport.h Line: 23<br />[2015-04-09 12:54:20.762] Process:OUTLOOK
|Thread:1960 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMonitorEvents::Starting monitor event thread. Function: CMonitorEvents::Run File: c:\bt\42148\src\application\outlook\addin\monitorevents.cpp Line: 132<br />[2015-04-09 12:54:22.344]
Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:22.378] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:22.501] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File:
c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:22.507] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail
Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:22.523] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level:
Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:22.527] Process:OUTLOOK
|Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:54:22.529] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:22.532] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:22.534] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:22.538] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function:
CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:22.544] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing
button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:22.547] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:54:22.616] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:22.620] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:22.665] Process:OUTLOOK |Thread:8088 |Category:
Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09
12:54:22.673] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:54:22.717] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Authentication' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}'
Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:22.718] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online'
State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:22.719]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h
Line: 223<br />[2015-04-09 12:54:22.753] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}'
Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:22.754] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable'
State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:22.754]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h
Line: 223<br />[2015-04-09 12:54:23.121] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CEnableState::IsClientCompatible File: c:\bt\42148\src\application\outlook\addin\enablestate.cpp Line: 93<br />>hr
= 0x80131501<br />[2015-04-09 12:54:23.122] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Failed to check client server compatible. Function: CEnableState::IsClientCompatible File: c:\bt\42148\src\application\outlook\addin\enablestate.cpp
Line: 95<br />[2015-04-09 12:54:23.366] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:23.373] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:23.558] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail
Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:23.590] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level:
Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:23.596] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br
/>[2015-04-09 12:54:23.602] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:23.608] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:23.612] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:23.614] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:23.619] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function:
CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:23.621] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing
button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:23.626] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:54:23.628] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:23.632] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:23.635] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line:
1633<br />[2015-04-09 12:54:23.639] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:24.723] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolderTables File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp
Line: 363<br />>hr = 0x80040102<br />[2015-04-09 12:54:24.726] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolderTables File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp
Line: 425<br />>hr = 0x80040102<br />[2015-04-09 12:54:24.727] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolderTables File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp
Line: 425<br />>hr = 0x80040102<br />[2015-04-09 12:54:24.729] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolders File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp
Line: 287<br />>hr = 0x80040102<br />[2015-04-09 12:54:24.729] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::HrInitialize File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp
Line: 99<br />>hr = 0x80040102<br />[2015-04-09 12:54:24.730] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::HrInitialize File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp
Line: 143<br />>hr = 0x80040102<br /># CRM Tracing Version 1.1 Unmanaged<br /># LocalTime: 2015-04-09 12:54:24.731<br /># Categories: *:Verbose<br /># Schedule: No registry key - using default value: Daily<br />#
ComputerName: BRU-L-99604<br /># CRMVersion: 5.0.9690.2838<br />[2015-04-09 12:54:24.731] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::HrInitialize File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp
Line: 145<br />>OutlookItemFinder not initialized successfully, hr = 0x80040102<br />[2015-04-09 12:54:24.736] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CAddin::OnEnabled File: c:\bt\42148\src\application\outlook\addin\addin.cpp
Line: 1141<br />>hr = 0x80040102<br />[2015-04-09 12:54:24.737] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x80040102. Function: CAddin::OnEnabled File: c:\bt\42148\src\application\outlook\addin\addin.cpp
Line: 1144<br />[2015-04-09 12:54:24.746] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CAddinStateManager::ClientOrganizationContexEnabled File: c:\bt\42148\src\application\outlook\addin\addinstatemanager.cpp
Line: 264<br />>hr = 0x80040102<br />[2015-04-09 12:54:24.747] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Enable State activation failed Function: CEnableState::ExecuteEx File: c:\bt\42148\src\application\outlook\addin\enablestate.cpp
Line: 42<br />[2015-04-09 12:54:24.748] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'Enable' State execution FAILED. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}'
Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 85<br />[2015-04-09 12:54:24.749] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Disable'
State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:24.749]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h
Line: 223<br />[2015-04-09 12:54:24.805] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key MSCRMStoreId failed Function: FReadWzRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h
Line: 312<br />[2015-04-09 12:54:24.824] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\42148\src\application\outlook\addin\ribbonmanager.cpp
Line: 61<br />[2015-04-09 12:54:24.874] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:24.889] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:24.909] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File:
c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:24.914] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail
Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:24.923] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level:
Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:24.928] Process:OUTLOOK
|Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:54:24.930] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:24.934] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:24.936] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:54:24.939] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function:
CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:24.941] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing
button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:24.945] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:54:24.947] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:54:24.951] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:54:24.965] Process:OUTLOOK |Thread:8088 |Category:
Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09
12:54:24.969] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:54:24.984] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Disable' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}'
Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:24.985] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Value of bInitialized
0 Function: CAddinStateManager::HrClientInitMutex File: c:\bt\42148\src\application\outlook\addin\addinstatemanager.cpp Line: 448<br />[2015-04-09 12:54:24.986] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info
| Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:24.987] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Reading registry key StateManagerPollInterval failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:24.988] Process:OUTLOOK |Thread:5704
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09
12:54:25.1] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function:
CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:25.2] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:25.3] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy:
'Initialize' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:25.9]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute
File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:25.9] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:25.125] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy:
'Network' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:25.125]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'CrmServer' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute
File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:25.126] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:25.127] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable
File: c:\bt\42148\src\application\outlook\addin\crmserverstate.cpp Line: 43<br />>hr = 0x80004005<br />[2015-04-09 12:54:25.127] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy:
'CrmServer' State execution FAILED. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 85<br />[2015-04-09 12:54:25.128]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Authentication' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute
File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:25.128] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:25.135] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | AtlThrowIfFailed
File: c:\bt\42148\src\application\outlook\addin\precomp.h Line: 95<br />>hr = 0x8001010d<br />[2015-04-09 12:54:25.136] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd
File: c:\bt\42148\src\application\outlook\addin\common.cpp Line: 93<br />>hr = 0x8001010d<br />[2015-04-09 12:54:28.181] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Authentication'
State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:28.181] Process:OUTLOOK
|Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File:
c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:28.182] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:28.183] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy:
'Online' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:28.183]
Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute
File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:28.184] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020
failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:28.586] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolderTables
File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp Line: 363<br />>hr = 0x80040102<br />[2015-04-09 12:54:28.591] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolderTables
File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp Line: 425<br />>hr = 0x80040102<br />[2015-04-09 12:54:28.591] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolderTables
File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp Line: 425<br />>hr = 0x80040102<br />[2015-04-09 12:54:28.591] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetFolders
File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp Line: 287<br />>hr = 0x80040102<br />[2015-04-09 12:54:28.591] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::HrInitialize
File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp Line: 99<br />>hr = 0x80040102<br />[2015-04-09 12:54:28.591] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::HrInitialize
File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp Line: 143<br />>hr = 0x80040102<br /># CRM Tracing Version 1.1 Unmanaged<br /># LocalTime: 2015-04-09 12:54:28.591<br /># Categories: *:Verbose<br />#
Schedule: No registry key - using default value: Daily<br /># ComputerName: BRU-L-99604<br /># CRMVersion: 5.0.9690.2838<br />[2015-04-09 12:54:28.591] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level:
Error | COutlookItemFinder::HrInitialize File: c:\bt\42148\src\application\outlook\addin\outlookitemfinder.cpp Line: 145<br />>OutlookItemFinder not initialized successfully, hr = 0x80040102<br />[2015-04-09 12:54:28.611] Process:OUTLOOK
|Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CAddin::OnEnabled File: c:\bt\42148\src\application\outlook\addin\addin.cpp Line: 1141<br />>hr = 0x80040102<br />[2015-04-09 12:54:28.611] Process:OUTLOOK |Thread:5552
|Category: Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x80040102. Function: CAddin::OnEnabled File: c:\bt\42148\src\application\outlook\addin\addin.cpp Line: 1144<br />[2015-04-09 12:54:28.620] Process:OUTLOOK |Thread:5552
|Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CAddinStateManager::ClientOrganizationContexEnabled File: c:\bt\42148\src\application\outlook\addin\addinstatemanager.cpp Line: 264<br />>hr = 0x80040102<br />[2015-04-09
12:54:28.621] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Enable State activation failed Function: CEnableState::ExecuteEx File: c:\bt\42148\src\application\outlook\addin\enablestate.cpp Line: 42<br />[2015-04-09
12:54:28.622] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'Enable' State execution FAILED. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function:
CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 85<br />[2015-04-09 12:54:28.622] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Disable' State
is going to execute. OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}' Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 73<br />[2015-04-09 12:54:28.623] Process:OUTLOOK
|Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br
/>[2015-04-09 12:54:28.624] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Disable' State execution SUCCEED.OrganizationName='H3SHELLACRM', OrganizationId='{7537A1C9-59E8-E011-9CB0-0050568B0000}'
Function: CStateEngine::Execute File: c:\bt\42148\src\application\outlook\addin\stateengine.cpp Line: 83<br />[2015-04-09 12:54:28.625] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Value of bInitialized
0 Function: CAddinStateManager::HrClientInitMutex File: c:\bt\42148\src\application\outlook\addin\addinstatemanager.cpp Line: 448<br />[2015-04-09 12:54:28.626] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info
| Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:28.627] Process:OUTLOOK |Thread:5704 |Category: Unmanaged.Platform
|User: PlatformUser |Level: Info | Reading registry key StateManagerPollInterval failed Function: FReadDWORDRegKeyValue File: c:\bt\42148\src\application\outlook\addin\..\Common\utility.h Line: 223<br />[2015-04-09 12:54:49.177] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09
12:54:49.183] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:56:44.357] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:56:44.361] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:56:44.365] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail
Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:56:44.370] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level:
Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:56:44.374] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br
/>[2015-04-09 12:56:44.379] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:56:44.384] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:56:44.387] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:56:44.390] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 1633<br />[2015-04-09 12:56:44.393] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function:
CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:56:44.395] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing
button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:56:44.398] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp
Line: 373<br />[2015-04-09 12:56:44.399] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1633<br />[2015-04-09 12:56:44.403] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon
control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:56:44.404] Process:OUTLOOK |Thread:8088
|Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line:
1633<br />[2015-04-09 12:56:44.408] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString
File: c:\bt\42148\src\application\outlook\addin\cmdbarevthandler.cpp Line: 373<br />[2015-04-09 12:56:47.185] Process:OUTLOOK |Thread:8088 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CRM ribbon is not required as user has signed
out. Function: CAddin::HrGroupGetVisibleInternal File: c:\bt\42148\src\application\outlook\addin\ribboncallbacks.h Line: 970<br /><p></p>
HKrish