Hi All,
I've recently started working with an existing CRM implementation and have run across an issue that I can really explain. When I view all customization for my organization a number (12) of systems entities are missing their 16x16 icons.
I ran a fiddler trace and saw that /_imgs/ico_16_xxxx.gif was being requested from the CRM Server. Where xxxx is the entity id for the entities below. The requested files are not present in the CRMWeb\imgs folder.
It also strikes me as a little strange that these entities are all flagged as unmanaged (I'm assuming they are system entities). The CRM system was upgraded in place form 2011 to 2013 which I suspect is my ultimate cause.
I was just wondering if anyone has experienced this and know where I can get the missing icons from.
Obviously this is one of those things that has almost zero negative customer impact but I'd love to understand what has and is happening. Any insight would be greatly appreciated!
Malachy