when you qualify a lead it is marked as Qualified in the Status.
I am trying to have a different word than "Qualified" come up when I qualify the lead. When I go to status I cannot edit it. The reason I am wanting to change the word is because we have a 2 step process and Qualified is misleading. I would like to change it to Care Review.
Or is there a way to set up a workflow to auto populate a field when the lead is qualified.
JC IHC