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CRM 2013 - Personal views disappear from dashboard - BUG?

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Our users have used their system dashboard as a starting point to augment the 2 account views set up as selectable for one pane. Their new personal view is displayed in the selector under My Views. HOWEVER, if they now navigate elsewhere or even F5 the dashboard My Views disappears! Yet navigating to the entity shows their personal view still exists although no longer visible in the dashboard... Can anyone shed any light on this please?




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