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Case Creation Rules option and CRM 2013 Server Side Sync

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Hi,

In our organization we are planning to use CRM 2013 SP1 to utilize Case Creation Rules new feature, and we have the following questions:

- I tried to test Case Creation Rules functionality using Email Router & Outlook Plug-in and didn't work. the only way I could test this functionality using the Server Side Sync , So is CRM 2013 Server Side Sync is a must to enable Case Creation Rule option? 

- is it ok to configure Email Router & Outlook Plug-in with Server Side Sync? It looks like there is an overlapping and all these approaches are doing the same functionality!

Thanks

Tamim   


Tamim ALKhiamy


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